FAQ
Frequently Asked Questions
Find answers to the most common questions about our golf carts, shipping, payments, warranty, and customer support.
Do you offer free shipping?
Yes. We offer free shipping on all golf cart orders within the United States. Every order is carefully prepared and shipped using trusted delivery partners to help ensure safe arrival.
How long does delivery take?
Delivery typically takes 14 to 24 business days, depending on your location, product availability, and any customization options selected with your order.
What payment methods do you accept?
We currently accept PayPal for secure online payments. PayPal allows customers to pay safely using their PayPal balance, linked bank account, or eligible credit and debit cards.
Do your golf carts come with a warranty?
Yes. Our golf carts include a 5-year warranty on major components and a 2-year warranty on batteries. This helps give our customers added peace of mind with every purchase.
Can I customize my golf cart?
Yes. Many of our models can be customized with different colors, seating options, wheels, and selected accessories depending on product availability.
Are your golf carts street legal?
Some models may qualify as street legal depending on your local and state regulations. We recommend checking your local requirements before purchasing for on-road use.
How will I know when my order ships?
Once your order has been processed and dispatched, you may receive shipping confirmation and tracking details when available through the selected delivery provider.
What should I do if my order arrives damaged?
If your order arrives with visible damage, please contact our support team as soon as possible and include your order details and clear photos so we can review the issue and assist you.
Do you offer customer support?
Yes. Our customer support team is available Monday to Saturday, from 1 PM to 4 PM, to help with questions about products, orders, and delivery.
How can I contact your support team?
You can contact our team by email at support@golfcartsusa.us. We aim to respond as quickly as possible during support hours.
Still Need Help?
If you have any additional questions about our golf carts, delivery, warranty coverage, or payment process, our team is here to help.
Email: support@golfcartsusa.us
Support Hours: Monday to Saturday, 1 PM – 4 PM