1. Information We Collect

We may collect personal information that you voluntarily provide when you browse our website, submit a contact request, request a quote, place an order, subscribe to updates, or communicate with our support team.

Information we may collect includes:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment-related information processed through secure payment providers
• Device, browser, IP address, and website usage data

2. How We Use Your Information

We use your information to operate our business efficiently and provide a better customer experience. This may include:

• Processing and managing orders
• Providing shipping and delivery updates
• Responding to questions, requests, and support inquiries
• Improving our website, products, and customer experience
• Preventing fraud, abuse, or unauthorized activity
• Sending service-related messages and promotional updates where permitted

3. Payment Security

We take payment security seriously. Payment transactions made through our website are processed by trusted third-party payment providers using secure encryption technologies. We do not store complete credit card information on our servers.

While we implement reasonable safeguards to protect your data, no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

4. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to understand visitor behavior, improve website performance, personalize content, and support advertising campaigns.

These technologies may collect information such as pages visited, time spent on the website, referring websites, device type, and browser information. You may adjust your browser settings to decline cookies, although some website features may not function properly as a result.

5. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers only when necessary to operate our business and serve our customers effectively.

These service providers may include:

• Payment processors
• Shipping and logistics partners
• Website hosting and technology providers
• Email communication platforms
• Analytics and marketing service providers

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business operations.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, recordkeeping, and dispute resolution.

7. Your Privacy Rights

Depending on your location, you may have rights regarding the personal information we hold about you. These rights may include requesting access to your information, correcting inaccurate information, requesting deletion, or limiting certain uses of your data.

To make a privacy-related request, please contact us using the details listed below. We may need to verify your identity before processing your request.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their policies before providing any personal information.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, operational needs, or legal requirements. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our team:

Golf Carts USA

Email: support@golfcartsusa.us

Phone: +1 (929) 568-4035

Support Hours: Monday to Saturday, 9 AM – 9 PM